PGH & RTI Collaborate with Seva Kitchen

The Sir Ratan Tata Institute is happy to collaborate with the Seva Kitchen initiative to provide free meals to OPD patients & admitted patient’s relatives at the B. D. Petit Parsee General Hospital.
While patients are being looked after and treated at the hospital, the relatives or care givers often neglect their own well-being as they physically and emotionally deal with stress of an ailing family member.
The Seva Kitchen has offered a commendable solution to connect donors with the people who need a free meal. Patient’s relatives or OPD patients themselves can register at the hospital reception and collect a Seva Kitchen free meal coupon, which they then redeem at the PGH Cafeteria managed by RTI. The complete process is based on a seamless technology to track the coupons availed of and the payment is made directly by the donor to RTI for the

 meals served. We hope to serve more and more meals and know that the community will continue to donate generously for those who need it most.
Donors can donate meals in multiples of 100 and you have the option to donate as many meals as you wish. The best part – when your first meal and last meal is served, you will  receive a login ID and password so you can track every donated meals.The donor community is connected on a WhatsApp group. If you wish to be part of the donor community call Khushroo Poacha on 9561011264 or log on to http://www.sevakitchen.org

I would like to donate – is there a minimum amount?

Yes, the minimum amount is the cost of 100 meals. Donations can be committed in multiples of 100 meals. Donations can be made in Indian Rupees only, at the moment

How do I go about it?

  • Once you have taken a decision to donate, you may send a Whatsapp to Khushroo Poacha on 9561011264 along with the no. of meals you intend to donate.
  • You will be added to a Whatsapp Group at the bottom of the list of donors in that Group.
  • As the earlier donors complete their commitments, your name will come to the top of the list.
  • When your first meal is served, you will receive a login ID and password, so that you can track every donated meal, including the name and mobile number of the donee. This is when your Seva starts.

 

When do I make payment?

  • As soon as your commitment is reached, you will receive a message in the group to make payment directly to the contractor concerned (in this case RTI) via UPI / PayTM / GPay.
  • On making payment, you may ask the contractor to give you a receipt for the amount paid, if you so desire.

 

Is there any administrative cost / overhead which the organisers / intermediaries deduct?

There is no administrative cost / overhead deducted. The entire amount that you commit, goes directly the benefit of the beneficiary.

 

I have committed for 100 meals, but I am asked to pay for less number of meals, why is that so?

When you commit to 100 meals, 100 token numbers are allotted to you. Sometimes, it so happens that the beneficiary may forget to encash the token because of various reasons – he may forget, his token gets damaged, etc. In such cases, that token is treated as invalid and hence your commitment is reduced only to the number of tokens encashed.

 

Is this a genuine scheme?

YES – this is operating in more than 10 hospitals in the country, including Tata Memorial Hospital and Parsee General Hospital

 

 

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FOR THOSE OPERATING THE SCHEME AT THE HOSPITAL

 

Issuing Tokens

Tokens will be issued by the Reception or Social Worker assigned by the Hospital. It is recommended that at least 3 people be assigned to issue tokens based on the needs of the beneficiaries.

  1.  You will be provided a handheld Android Device which will print Tokens on thermal paper
  2.  Once you run the Seva Kitchen App on the device, you will be asked for your Userid and Password
  3.  As you login, you will have 3 options:
    1. Print Token – tap on this option to print a token, one at a time
      1.  Enter the Name of the Beneficiary
      2.  Enter his Mobile No.
      3.  Take a photo of his id – Aadhaar Card or any other
      4.  Print Token – the system will automatically record the issue of the token which can be handed over to the beneficiary
    2.  Reports – This allows you to take reports of tokens issued / redeemed for any period – for one day or multiple days
    3.  Settings
    4.  Logout
  4.  Each person operating the device should login to operate the system and logout when he hands it over to another person

Redeeming Tokens

  1. You will need to download an app on your mobile phone.
  2. Once a beneficiary offers the token as payment for a meal, you just need to scan the QR Code available on the token.
  3. The system will automatically record the redemption of the token and nothing else needs to be done.

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